Date: 08-15-2005
Reviewer Name: Rob Higgins
Host Name: 1 and 1 - Home Package
Rating: 10
Comments: I love these guys. I havn't had any problems. I am saving a lot of money on my domain names - was paying $15 ea for 10, now paying only $5.99 ea. My needs are relatively unsophisticated, and for others like me, I will ABSOLUTELY reommend 1&1.
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Date: 04-12-2005
Reviewer Name: Scott
Host Name: 1 and 1 - Home Package
Rating: 10
Comments: They are a rip off!!!!! They took my money and never gave me my IP address or would respond to any of my countless e-mails or phone calls. Avoid them, buyer beware!!!!!
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Date: 04-03-2005
Reviewer Name: MKHoster
Host Name: 1 and 1 - Home Package
Rating: 1
Comments: How can i register with them when they don't evem answer my emails?
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Date: 10-08-2004
Reviewer Name: Gleb Esman
Host Name: 1 and 1 - Home Package
Rating: 3
Comments: 1AND1 has a good response time for tech support on the phone. Never waited more than a minute and they really work 24/7. Whichis nice. The problem starts when you have none-standard questions. I registered international domain where whois information was unavailable and 1AND1 had trouble adding it to my plan. While one tech support guy was willing to help - another one announced right of the bat that they do not support it. I had to give a teaching lessons over the phone to guide the guy.
Over the email I had 50/50 response rate on my questions. Often no one responded at all.
1AND1 control panel has full set of features but kind of slow in response time and has very short session expiry timeout which is a hassle to deal with. The do not support one-letter domains. I think it's their artifical script limitation somewhere, as the domain name is legitimate. But I never was able to get hold of person who can fix that. Over the month I accumulated enough unresolved issues at 1AND1 to start moving my hosting needs elsewhere. Yet if you have basic hosting need for couple of .COM sites - there shouldn't be a problem, as 1AND1 is well suitable to dealing with basic hosting needs.
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