Date: 10-04-2005
Reviewer Name: John Jacks
Host Name: LunarPages - Shuttle Plan
Rating: 3
Comments: Caveat Emptor!
The biggest business mistake I have made to-date is using lunar pages for shared java hosting which is an add-on for the shuttle plan. In the year that I was hosted my site was taken down twice because they upgraded the server software (no notice) which conflicted with the code I had written. To add insult to injury they accused me of creating the problems until I proved to them that my site worked fine previously and that the files had not changed for several months. This is when they had to admit that they had in fact updated software on the box I was hosted on. I finally switched hosts and I tried to cancel my account with these guys when I learned another horrible truth about their policies… they simply don’t care! It has been over two weeks and four attempts to contact and no reply whatsoever (they don’t pick up the phone or you wait on hold endlessly).
As a web developer I deal with many different hosts and have never had such a sour experience like this.
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Date: 09-26-2005
Reviewer Name: Bruno
Host Name: LunarPages - Shuttle Plan
Rating: 1
Comments: Hi,
I was having a big site on LunarPages.We started to have errors on some scripts. Although we ask their help because we were thinking that this was not our fault (it never happened before of that), they didn`t help us, they blamed us.
More bad than that was when the support came to us saying that we had 7 days to work out the solution, and they gave us 7 hours. We were shocked with this treatment and will never come back there again.
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Date: 01-19-2005
Reviewer Name: adam
Host Name: LunarPages - Shuttle Plan
Rating: 3
Comments: I have been with lunarpages now for about 7 months. During this time my web site has been down approximately two dozen (24) times. I have asked them repeatedly to fix the problems and they continued to give me the same old story, that is, "we were having technical difficulties with the server your site is on." I asked them repeatedly to move my site to another server but they continue to refuse to do that. I am currently looking to find a new more reliable web hosting company. I only ask that my website is up continuously and I am disappointed with the reliability of Lunarpages.
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Date: 06-14-2004
Reviewer Name: Robert Reed
Host Name: LunarPages - Shuttle Plan
Rating: 10
Comments: In the wild world of web hositng we have found LunarPages to be just about as close to perfect as anything else we have encountered. Support is phenomenal, they have a very active forum that allows anyone from newbies to the most experienced techs to learn and borrow ideas. Uptime is as good as advertised. A great deal for a superior product.
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Date: 04-08-2004
Reviewer Name: Paul
Host Name: LunarPages - Shuttle Plan
Rating: 5
Comments: There support stinks. Try calling them on a Monday. You will get a busy signal or be put on hold forever. Also they only give you one database and no addon domains ect. I had lunar for a few months did not like them I needed 6 databases. Also wantted a addon domain name so were looking like double the price of the hosting plan to do that? Thats a rip off! Just use bluehost.com they give you what you need. Thats who I switched to. Their support is much better and you cant beat the features for the same price as lunar.
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Date: 01-15-2004
Reviewer Name: bug
Host Name: LunarPages - Shuttle Plan
Rating: 6
Comments: if you pay 12 months upfront then the monthly fee is $7.95 and the $30 dollar set up fee is waived, but if you choose to pay for six months upfront the monthly fee is $8.95 and you have to pay a $30 set up fee, if you pay monthly it's $9.95 and a $30 set up fee. the new domain name fee is $14.95.
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Date: 09-09-2003
Reviewer Name: MarsEscortsDotCom
Host Name: LunarPages - Shuttle Plan
Rating: 9
Comments: Awesome! I've built 3 separate websites on LunarPages now. I used to be with Yahoo Geocities but LunarPages is much better and much cheaper. The network download performance is fantastic. The reliability is pretty good. The technical support is excellent. I've asked quite a few technical questions both by email and on LunarForums bulletin board and I almost always get very quick and accurate responses. I'm really impressed with LunarPages. I can't figure out how they can be profitable at such a cheap price when they offer such great technical support. The only reason I gave them 9 instead of 10 is that they do go down sometimes. I would estimate roughly about an hour or two of downtime per month. They always fix things very rapidly whenever there is a problem.
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Date: 07-03-2003
Reviewer Name: S. Wells
Host Name: LunarPages - Shuttle Plan
Rating: 10
Comments: One word...Awesome! I was very skeptical of LunarPages offer at first. Having just come from a host who went out of business after 7 years without notifying anyone, I didn't trust any host. I set up 3 domains at LunarPages. After the first week, still feeling effects of the recent closure of my previous host, I misinterpreted some information I received and blamed Lunar...shame on me. I canceled my account on one of the domains. They politely refunded my full purchase price - no questions asked. Just as they promised. I was amazed. After quite a few months of awesome service & undivided attention from their support team on my other 2 accounts, I am finally convinced LunarPages is the best around. Everything they claim to offer on their site is true. I still don't see how they can do it, but I am so glad they do. I am moving the canceled account back to their service today.
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Date: 10-29-2002
Reviewer Name: B. Mousilli
Host Name: LunarPages - Shuttle Plan
Rating: 9
Comments: It has been 3 months now. I still don't believe the deal I got with Lunarpages. Smiling faces and outrageously great customer support.
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Date: 10-29-2002
Reviewer Name: F. Dudek
Host Name: LunarPages - Shuttle Plan
Rating: 9
Comments: When I first found Lunar Pages I thought they were too good to be true. With such a low price and great number of accessories, I was a bit skeptical. They were very open to answering all my questions, so I decided that I had nothing to lose by trying them out. Once I moved my website to Lunar Pages, I realized that they are really a webmaster's dream, one that I was lucky enough to stumble upon.
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